Privacy Policy

Depending on the specific service, consultation, or technical solution you request from us, we may collect the following types of information:

• Personal Identification: Name, contact person details, and designations.
• Contact Information: Email address, mobile/WhatsApp telephone numbers.
• Billing Details: Billing name, company billing address, state, postal code, and GSTIN/PAN (where provided).
• Organization Information: Business name, industry category, and physical office location.
• Project Specifications: Technical requirements, wireframe notes, website goals, feature requests, and domain specifications.
• Inquiry Submissions: Information submitted voluntarily via website contact forms, quotation calculators, AI chatbot consultations, or direct emails.
• Transaction Records: Order IDs, invoice references, payment transaction status, and timestamps.
• Voluntary Submissions: Any other text, files, or media shared directly with our engineering or support team.

Payments made for our plans, software packages, or milestone invoices through our website are securely processed by authorized third-party payment gateways such as Razorpay and certified banking channels.

Payment processing is governed by the respective terms of service and privacy policies of our integrated payment partners.

The information collected from you is utilized strictly for legitimate business, operational, and service delivery purposes, including:

• Responding promptly to your project inquiries, quote requests, and consultation bookings.
• Designing, developing, staging, and delivering requested websites, web portals, ERP/CRM suites, and mobile applications.
• Processing orders, verifying transaction settlements, and issuing formal tax invoices and receipts.
• Communicating project milestone updates, progress demos, and technical review feedback.
• Providing continuous customer support, bug fixes, server maintenance, and warranty assistance.
• Analyzing user experience to optimize our website layout, performance, and digital tools.
• Maintaining authentic accounting, auditing, and corporate transaction logs.
• Ensuring strict compliance with applicable Indian legal, statutory, and taxation requirements.

Information may only be shared with verified service providers where reasonably necessary to fulfill agreed project deliverables, such as:

• Authorized Payment Gateways (e.g. Razorpay) for transaction execution
• Dedicated Web Hosting and Cloud Server Infrastructure Providers (AWS, Hostinger, DigitalOcean)
• Domain Registrars and Corporate Email Service Providers (Google Workspace, Zoho)
• Software, Messaging, and API Gateway Providers (SMS DLT, WhatsApp Cloud API)
• Professional legal, taxation, or accounting advisors where legally mandated

We may also disclose relevant records when required by law, court order, or official governmental and law enforcement authorities to uphold legal compliance.

Our website may utilize standard session cookies, local storage, and similar analytical technologies to improve website functionality, enhance security, monitor system speed, and deliver a smooth browsing experience.

You have full control over cookie preferences through your individual browser settings. You may choose to disable, block, or delete cookies at any time, though certain interactive features (such as quote calculation state or portal logins) may require essential cookies to operate properly.

We employ rigorous technical, administrative, and physical security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. These safeguards include:

• Industry-standard 256-bit SSL/TLS encryption for all data transmitted across our website.
• Role-based administrative authentication, salted password hashing, and CSRF token protection.
• Secure firewalls, regular security patches, and encrypted database backups.

Security Disclaimer: While we follow robust industry standards, no method of electronic storage or internet transmission can be guaranteed to be 100% invulnerable. We encourage users to maintain secure credentials on their end.

Our website and client projects may include links to external websites, third-party software, or online services. We do not have direct control over, and cannot accept responsibility for, the privacy practices, content, or policies of those third-party websites. We encourage you to review their individual privacy statements before submitting personal data.

We retain your personal, project, and transactional data only for as long as reasonably necessary to deliver agreed services, maintain historical business records, resolve client support inquiries, resolve disputes, comply with statutory tax laws, and protect legitimate legal interests.

When data is no longer required for operational or legal purposes, it is securely deleted or anonymized.

Subject to applicable Indian data privacy regulations, you have the right to:

• Request access to or a summary of the personal information we hold about you.
• Request corrections, updates, or rectifications to inaccurate or outdated contact information.
• Request the deletion or removal of non-essential personal records, subject to legal record-keeping requirements.
• Opt out of promotional communications at any time by contacting our support team.

To exercise any of these rights, please submit your request to info.anudipti@gmail.com.

For any privacy-related questions, data access requests, or policy clarifications, please contact our designated Privacy Desk: